Terms of Service

Welcome to EsoFly ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website esofly.com (the "Site") and the purchase of our products.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the Site or use any services.

1. General Conditions

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

2.1 Product Accuracy

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

2.2 Pricing and Modification

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

3. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

4. Shipping and Delivery

Orders are processed within 1-3 business days. While we strive to meet all delivery estimates, delays may occur due to customs, carrier issues, or high volume.

• Risk of Loss: All items purchased from EsoFly are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
• International Orders: You are responsible for any customs, duties, or taxes applied to your order by your country.

5. Returns and Refunds

Your satisfaction is important to us. Please review our separate Refund Policy for detailed information on returns, exchanges, and warranty claims.

6. Medical Disclaimer

7. Intellectual Property

All content included on the Site, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of EsoFly or its content suppliers and protected by international copyright laws.

8. Limitation of Liability

In no case shall EsoFly, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

9. Indemnification

You agree to indemnify, defend and hold harmless EsoFly and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where the transaction occurs, respecting local consumer protection laws including:

• United States: Federal and State Laws.
• International: Local consumer protection regulations where applicable.

11. Contact Information