PRIVACY POLICY

Privacy Policy

Last Updated: February 24, 2026

At EsoFly ("we," "us," or "our"), we are deeply committed to protecting your privacy. This Privacy Policy outlines exactly how we collect, use, and safeguard your information when you visit esofly.com.

1. Information We Collect

1.1 Personal Information

We collect information you voluntarily provide, such as:

  • Identity Data: Name, username.
  • Contact Data: Billing/shipping address, email, phone number.
  • Financial Data: Payment details (processed securely by Stripe/PayPal).

1.2 Automatically Collected Information

We automatically collect device information (IP address, browser type) and usage data to optimize your shopping experience.

2. How We Use Your Information

We use your data to:

  • Process and ship your orders.
  • Provide customer support.
  • Detect and prevent fraud.
  • Send order updates and marketing (with consent).

3. Sharing Your Information

We do not sell your data. We share it only with essential service providers:

  • Shopify: Our e-commerce platform.
  • Payment Processors: Stripe, PayPal.
  • Shipping Carriers: USPS, FedEx, DHL.

4. International Data Transfers

Important: EsoFly operates globally. Your data may be transferred to servers in the United States and Canada (where Shopify is hosted). By using our site, you consent to this transfer.

5. Your Rights

You have the right to access, correct, or delete your personal information. Residents of California (CCPA), Europe (GDPR), and Brazil (LGPD) are explicitly covered.

6. Contact Us

For privacy concerns, please contact us:

Business Name: EsoFly

Email Support: contact@esofly.com

Support Availability: Mon-Fri, 9AM - 5PM EST

Global Operations / US Market Focus.